University Services during Transition Phase (List by FICOs)

Opening Hours
Monday to Thursday and Saturday 8.00am to 2.00pm

Entry conditions
For entry to campus, all staff, students, contractors and visitors must fulfil the conditions for entry:

  • Fully vaccinated staff or student (have had 2 doses of vaccine)
  • Negative and valid ART result
  • Green or yellow code on BruHealth
  • Face mask
  • Body temperature less than 37.5
  • Not displaying any symptoms of flu or COVID-19
  • Other conditions set by Ministry of Health

FICOs

Contact Details

Service delivery during transition phase

Chancellory

Office of Vice Chancellor

office.vc@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only

Office of Assistant Vice Chancellor (Corporate and Administration)

office.ca@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only

Office of Assistant Vice Chancellor (Global Affairs)

office.avc.ga@ubd.edu.bn
office.gr@ubd.edu.bn
IG @officeglobalaffairs

  • Online meetings
  • Face-to-face meetings by prior appointments only

Office of Assistant Vice Chancellor (Academic Affairs)

secretary.gennextforum@ubd.edu.bn
secretary.ugsc@ubd.edu.bn
office.avc.aa@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only

Office of Assistant Vice Chancellor (Innovation and Enterprise)

Office.ieo@ubd.edu.bn
patents.ieo@ubd.edu.bn
Industry.ieo@ubd.edu.bn
entrepreneurship.village@ubd.edu.bn
startupcentre@ubd.edu.bn
IG: @ubd_ie @ev.ubd @ubdstartupcentre

  • Online meetings
  • Face-to-face meetings by prior appointments only

Office of Assistant Vice Chancellor (Research)

office.research@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only
  • Drop box available at IS building for FIN2 only.

Corporate Services

Office of Corporate Services
(formerly Student Services)

office.cs@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only

Corporate Communications Office

office.corpcomms@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only

Office of Human Resource

Spta.ubd@ubd.edu.bn Office.recruit@ubd.edu.bn Secretary.hrd@ubd.edu.bn Promotion.ubd@ubd.edu.bn Staff.personnel@ubd.edu.bn Personnel.services@ubd.edu.bn Secretary.hrm@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Bursar Office
(including Finance, Procurement, Central Store and Tabung)

office.bursar@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • No counter services

Estate Office

office.estate@ubd.edu.bn helpdesk.estate@ubd.edu.bn

  • Online services only (WE Helpdesk)
  • Face-to-face meetings by prior appointments only
  • Maintenance services provided through request and appointment only

Office of Safety, Health and Environment (OSHE)

office.oshe@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Office of Strategy, Delivery and Institutional Advancement (SeDIA)

office.sedia@ubd.edu.bn

  • Online meetings
  • Face-to-face meetings by prior appointments only

UBD Security

security.oshe@ubd.edu.bn
UBD Security Hotline: 8169009 (24/7)

  • No restrictions

Office of Promotion and Events Management (OPEM)

office.opem@ubd.edu.bn

Treasure Cove
treasurecove.opem@ubd.edu.bn
IG: @treasurecovebn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Chancellor Hall & Other Rental will be based on MOH guidelines

Internal Audit Unit (IAU)

internal.audit@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

*Appointment is only meant for fieldwork to collect documents (if necessary).

UBD Library

Office.library@ubd.edu.bn
Reference.library@ubd.edu.bn
Circ.library@ubd.edu.bn IG:ubdlibrary
Library Hotline: 8296678 (WA only)

  • Online meetings and services
  • Face-to-face meetings by prior appointments only


Access to databases & Library Opac
ILS classes
Fine Payment
Item Renewals
Document Delivery Services

Maximum of 30 users / hour allowed in library. Users may browse the library shelves but advised to use our advanced booking system to borrow library materials by sending an email to circ.library@ubd.edu.bn

Information Communication Technology Centre

office.ictc@ubd.edu.bn helpdesk.ictc@ubd.edu.bn helpdesk.gis@ubd.edu.bn helpdesk.canvas@ubd.edu.bn
helpdesk.m365@ubd.edu.bn helpdesk.myubd@ubd.edu.bn helpdesk.oasys@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only


Counter services:
ICTC 1 - UBD Card & Staff Clearance
ICTC 2 - IT Care

Student Services

Registrar Office

office.registrar@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

International Student Unit (ISU)

international.sas@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Student Affairs Section

office.hep@ubd.edu.bn
Skype live:office.hep

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Drop-off/Collection Box

Spiritual and Community Service Unit (SCSU)

norainul.tajuddin@ubd.edu.bn

For Quranic Journey Programme:
- via canvas, Microsoft Teams, Zoom or similar applications.
- face-to-face learning session only when necessary

For events to commemorate important dates in Islam:
- online events via live streaming.

For inquiries regarding Islamic ruling:
- email

Counseling and Diverse Learning Needs (CDLearN) Unit

office.cdlearn@ubd.edu.bn
counselling.hep@ubd.edu.b
n

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Telecounselling for counselling services

Student Welfare Unit (SWU)

kalthum.amir@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Drop-off/Collection Box & Drive Thru

Academic Administration (DR Academic)

secretary.senate@ubd.edu.bn
moduleoffer.admin@ubd.edu.bn
office.dyu@ubd.edu.bn
clearance.admin@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Counter Services at Student Central

Examination and Registration Office

office.exam@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Counter Services at Student Central

Admission and Student Records

office.admission@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Counter Services at Student Central

Graduate Studies Office

office.graduate@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

UBD Centre of Networking, Employment, and Career Training (UBD CoNECT)

Office.conect@ubd.edu.bn

  • Online meetings and services including virtual workshops and events
  • Face-to-face meetings by prior appointments only

Office of Alumni Relations and Advancement (OARA)

office.alumni@ubd.edu.bn
IG: @ubdalumni
FB: UBDAlumni

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Research Centres

Centre for Advanced Research (CARe)

office.care@ubd.edu.bn
Website: care.ubd.edu.bn
IG: care_ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments

iCUBE and BSN Secretariat

Email: icube.secretariat@ubd.edu.bn
bsn@ubd.edu.bn Website: http://borneostudies.org http://www.icubeconsortium.org/: Facebook:

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Institute for Biodiversity and Environmental Research (IBER) / UBD Biodiversity Research Centre (UBD BRC)/ Kuala Belalong Field Studies Centre (KBFSC)

office.iber@ubd.ed.bn
Website: http://iber.ubd.edu.bn
IG: @ubd.iber.kbfsc
Facebook: Kuala Belalong Fsc IBER

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Centre for Advanced Material and Energy Sciences (CAMES)

office.cames@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

    Labs are open daily during working days (8am - 4pm) and entry to the labs by graduate students only are by prior booking through the respective supervisors.

Institute of Applied Data Analytics (IADA)

office.iada@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Institute of Asian Studies (IAS)

office.ias@ubd.edu.bn
Website: ias.ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Sultan Omar 'Ali Saifuddien Centre for Islamic Studies (SOASCIS)

info.soascis@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Institute for Leadership, Innovation and Advancement (ILIA)

Office.ilia@ubd.edu.bn
training.ilia@ubd.edu.bn
IG: @ilia.ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Faculties and Academic Support

Teaching and Learning Centre (TLC)

office.TLC@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Faculty of Arts and Social Sciences (FASS)

office.fass@ubd.edu.bn
Website: https://fass.ubd.edu.bn/
IG: @fass_ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Faculty of Science (FOS)

office.fos@ubd.edu.bn
Website: http://fos.ubd.edu.bn/
IG: @ubdfos

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Access to laboratories for Research and Graduate Students

UBD School of Business and Economics (UBDSBE)

Office.ubdsbe@ubd.edu.bn
Website: sbe.ubd.edu.bn
IG: @ubdsbe.official

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Faculty of Integrated Technologies

office.fit@ubd.edu.bn
Website: http://fit.ubd.edu.bn
IG: @fit_ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Access to laboratories for Research and Graduate Students

Sultan Hassanal Bolkiah Institute of Education (SHBIE)

office.shbie@ubd.edu.bn
Website: shbie.ubd.edu.bn
IG: @shbie.ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Language Centre (LC)

office.lc@ubd.edu.bn
Website: lc.ubd.edu.bn
IG: @lc.ubd
Facebook: language_centre.ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Pengiran Anak Puteri Rashidah Saa'datul Bolkiah Insttitute of Health Scineces (PAPRSB IHS)

Office.ihs@ubd.edu.bn
Website: ihs.ubd.edu.bn
IG: @ihs_ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only
  • Access to laboratories for Research and Graduate Students

Academy of Brunei Studies (APB)

office.apb@ubd.edu.bn Website:www.apb.edu.bn
IG: @bruneistudies.ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Institute of Policy Studies (IPS)

Office.ips@ubd.edu.bn
Website: https://ips.ubd.edu.bn
IG: @policystudies.ubd

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Centre for Lifelong Learning (C3L)

Office.C3L@ubd.edu.bn
IG: @C3L.UBD
Website: https://ubd.edu.bn/c3l/ Whatsapp: 8142557

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

School of Digital Science (SDS)

office.sds@ubd.edu.bn

  • Online meetings and services
  • Face-to-face meetings by prior appointments only

Updated: 18 November 2021