Negotiation and Conflict Management

Increasingly, organizations in both the private and public sectors have come to realize that how they approach key relationships, resolve shared problems, resign working relationships, and manage difficult conversations has a direct impact on results they achieve.  When progress relies on persuasion and influence, the process used to negotiate agreement and make decisions affects both the quality and durability of any results, as well as the ongoing working relationship between the parties.

This programme is jointly organised by the Institute for Leadership, Innovation and Advancement (ILIA) of Universiti Brunei Darussalam (UBD) and CMPartners, a US-based negotiation and conflict management consulting firm.  It will be fully delivered by CMPartners who have been regarded as the top international consulting firm in helping individuals and organization improve problem-solving, communications, and management of their most important working relationships of negotiations and conflict management. 


Programme Objectives

  • Improve awareness patterns via negotiation with its essential process;

  • Improve skills and techniques on structural design or process flow thinking about negotiation in terms of PDCA (Plan, Do, Check, Act) cycle and lastly, with management reviews;

  • Self-improving with existing negotiation inner methods and new improved quality tactics that are not known to organisations;

  • Effective feedbacks with promising results after completion of negotiation in such manner.


Intended Participants

The Negotiation Leadership and Conflict Management has been designed for high level decision makers, leaders, chief executive officers, senior executives and managers who deal with high level negotiation. This programme will expose participants to new and improved negotiation tools that will benefit today’s organisation and society. With this professional approach, dynamic leaders will be able to develop their inner strength and knowledge, especially the skills for negotiating and avoiding conflicts, which proved to be beneficial towards contributing positive outcomes to Brunei’s Vision 2035.