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Counselling Services

Universiti Brunei Darussalam > UniHEALTH > Counselling Services

Counselling Services

Mental health and emotional wellbeing are essential foundations for academic success, workplace performance, healthy relationships, and overall quality of life. Personal, academic, professional, and social challenges can affect how you think, feel, and function day to day — and seeking support early can help prevent difficulties from escalating.

Our counselling services are open to all UBD students and staff, offering a safe, supportive space to talk through personal concerns, emotional difficulties, life challenges, or mental health issues, with a qualified counsellor bound by professional and ethical standards.

Confidentiality

Confidentiality is a core principle of our service. What you share in session is treated with the utmost discretion and will not be disclosed without your consent — except where legal, ethical, or safeguarding responsibilities require action to address a serious risk of harm.

Service Type

Individual Counselling

Group Counselling

Tele-Counselling (Online Counselling)

OUR APPROACH

We take a person-centred, non-judgemental approach — built on trust and tailored to you, not a fixed programme. Our counsellors draw on several evidence-informed methods:

  • Gestalt therapy — focusing on present-moment awareness and how you experience things right now
  • Cognitive behavioural therapy (CBT) — working with the link between thoughts, feelings, and behaviour
  • Neuro-linguistic programming (NLP) — practical tools for shifting unhelpful patterns
  • Humanistic approaches — centring your own values, choices, and sense of self

Rather than treating a single problem, we work with the whole person — combining cognitive reframing, emotional awareness, and present-moment experience to help you build self-understanding and make choices that feel right for you.

ISSUES THAT WE CAN EXPLORE TOGETHER

  • Depression, anxiety, stress
  • Loss and bereavement
  • Panic attacks
  • Relationship issues
  • Substance and behavioural addiction
  • Low self-esteem
  • Psychological disorders
  • Mental, verbal, or physical abuse or neglect
  • Any other issue affecting your daily life or routine

Seeking support is a sign of strength. Whether you’re a student navigating academic and personal challenges, or a staff member managing workplace, family, or life demands — support is available, and you don’t have to face it alone.

Making an Appointment

Email us at therapy.unihealth@ubd.edu.bn. Please arrive 10 minutes before your appointment.

For students
For staff
Appointment times

Use your UBD email and include:

  • Full name
  • Registration number
  • Faculty and year of study
  • Three preferred times and days
  • A brief note on the presenting issue(s)

Use your UBD email and include:

  • Full name
  • Designation
  • FICO
  • Three preferred times and days
  • A brief note on the presenting issue(s)
  • Monday to Thursday: 7:45–12:15 and 13:30–16:30
  • Friday: 7:45–11:00 and 14:00–16:30

style=”text-align: justify;”>While we do not offer emergency services at the Centre, if you require immediate mental health assistance or need someone to talk to after working hours, you can contact:

Talian Harapan Emotional, Mental and Crisis Support (24/7) 145
Rayyan Bahrain Clinic,
Universiti Brunei Darussalam		 Health Counsellor Services and Health Check +673 8179068
Clinical Psychology Services,
Ministry of Health		 Holistic Psychological Care +673 2237304
+673 7212697
Community Psychology Division,
Ministry of Health		 Health Advice related to Mental Health +673 8699614
Psychiatry Services,
Ministry of Health		 Inpatient Wards, Outpatient Clinic, a Psychiatric Rehabilitation Centre and Nurse-Led Counselling Unit +673 2454644
+673 2425090
Counselling Unit,
Department of Community Development,
JAPEM		 Professional Counselling Services +673 2333141
Talian Kalinga,
Kementerian Pendidikan		 Academic Guidance for Government School +673 7413059
Talian Sejahtera,
Unit Kesejahteraan Pemimpin Sekolah dan Tenaga Pengajar,
Kementerian Pendidikan		 Guidance and Advice for Teachers +673 8682486

For emergency situations, please visit the Accident & Emergency Department, Raja Isteri Pengiran Anak Saleha Hospital.

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