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Inclusive Support and Accessibility Services

Universiti Brunei Darussalam > UniHEALTH > Inclusive Support and Accessibility Services

Inclusive Support and Accessibility Services

Inclusive Support and Accessibility Services, under the Centre for University Life and Wellness, supports UBD’s commitment to creating an inclusive, accessible, safe, and supportive university environment for all members of the university community. The service is available to students as well as academic, administrative, and support staff, ensuring that individuals can access appropriate guidance, support, and reasonable adjustments to participate fully in university life.

The Unit works closely with students, academic staff, administrative staff, and relevant university stakeholders to identify barriers, coordinate support, and promote equitable access to learning, work, and campus life.

What Is Inclusive Support and Accessibility?

Inclusive Support and Accessibility recognises that some students and staff may experience temporary or permanent barriers that affect their learning, work, participation, wellbeing, or access to university services.

These barriers may relate to:

  • Medical conditions, such as epilepsy, asthma, chronic illness, injury, or recovery after treatment.
  • Psychological or emotional concerns, including stress, anxiety, depression, or trauma-related challenges.
  • Sensory conditions, including visual or hearing impairments.
  • Physical or mobility-related conditions.
  • Cognitive or learning-related needs.
  • Learning disabilities, including dyslexia.
  • Autism spectrum conditions, including Asperger syndrome.
  • Giftedness, exceptional abilities, or other circumstances requiring tailored academic support.

Inclusive support is not limited to disability. It includes any condition, need, or circumstance that may affect equal participation and may require reasonable adjustments, guidance, referral, or coordinated support.

OUR COMMITMENT

Inclusive Support and Accessibility Services is committed to:

  • Supporting the physical, emotional, social, intellectual, and academic development of students.
  • Supporting staff in creating and sustaining inclusive learning and working environments.
  • Promoting full participation in academic, professional, and campus life.
  • Respecting dignity, rights, privacy, and confidentiality.
  • Encouraging early identification of support needs.
  • Providing practical guidance, reasonable adjustments, and coordinated support.
  • Raising awareness of accessibility, inclusion, disability support, and wellbeing.
  • Strengthening collaboration across academic and non-academic departments.
  • Ensuring that students and staff are connected with appropriate university or external support services when needed.

Alignment with SDG 4: Quality Education

Inclusive Support and Accessibility Services contributes to Sustainable Development Goal 4, which promotes inclusive and equitable quality education and lifelong learning opportunities for all. By identifying barriers, supporting reasonable adjustments, and strengthening inclusive practices, the Unit helps ensure that students and staff (academic and non-academic) have fair opportunities to access education, employment, services, and meaningful participation within the UBD community. Through a whole-university approach, the Unit supports individuals in achieving their full potential while fostering an inclusive, accessible, and supportive environment for all.

Our Role

Inclusive Support and Accessibility Officers serve as a point of guidance, coordination, and advocacy for inclusive practices across the university.

Our role includes:

  • Identifying individual support and accessibility needs of students and staff.
  • Coordinating academic, workplace, and non-academic support arrangements.
  • Advising students, academic staff, non-academic staff, managers, and departments on reasonable adjustments.
  • Supporting communication between students, staff, lecturers, supervisors, administrators, and relevant service units.
  • Maintaining accurate and confidential support records.
  • Monitoring support arrangements and reviewing their effectiveness where appropriate.
  • Promoting inclusive practices in teaching, learning, research, administration, employment, and campus services.
  • Referring individuals to internal services, external agencies, or specialist support when required.
  • Supporting institutional initiatives related to accessibility, inclusion, equity, and wellbeing.
  • Providing guidance on the development and implementation of Inclusive Support Plans (ISPs) and Workplace Support Plans (WSPs).
  • Contributing to awareness, training, and capacity-building initiatives that promote accessibility and inclusive culture across the university.

This approach ensures that accessibility and inclusion are embedded not only in the student experience but also in the workplace experiences of academic and non-academic staff throughout UBD.

WHO CAN ACCESS OUR SERVICES?

Our services are open to all UBD students and staff, including academic, administrative and support staff, who need assistance with accessibility, inclusion, wellbeing, learning or participation in university and workplace activities.

FOR STUDENTS
FOR STAFF
GET IN TOUCH

Contact the Unit for advice, consultation, and support if health, learning, sensory, psychological, physical, or other challenges affect your studies or campus experience. Support may include:

  • Help identifying learning, accessibility, or wellbeing needs
  • Guidance on available university support services
  • Advice on reasonable academic adjustments
  • Assistance communicating with lecturers where appropriate
  • Referral to relevant internal or external support

Declare your needs through the Student’s Health Declaration Form at the start of your studies, or at any point during your journey — early declaration means timelier support. All information is kept confidential.

Creating an inclusive environment is a shared responsibility. The Unit works with staff to strengthen inclusive practices in teaching, learning, research, administration, and service delivery — and supports staff who are themselves navigating accessibility, health, or wellbeing circumstances. Support may include:

  • Advice on supporting students with accessibility or learning needs
  • Guidance on inclusive teaching, assessment, and communication practices
  • Support implementing reasonable adjustments
  • Consultation on workplace accessibility and adjustments
  • Referral to university or external specialist support

Heads of Departments, supervisors, and managers are encouraged to consult the Unit on behalf of staff who may benefit from support; staff may also contact the Unit directly. All consultations are handled with privacy, dignity, and informed consent.

For advice, consultation, support, or referrals, please contact:
Email: support.unihealth@ubd.edu.bn

WORKING TOGETHER

 

Inclusive Support and Accessibility Services serves as a collaborative link between students, staff, lecturers, administrative offices, faculties, support units, and external agencies. Through partnership and shared responsibility, the Unit promotes communication, understanding, and practical solutions that support equitable access, participation, and inclusion across the university community.

Effective inclusive support relies on:

  • Early identification of support and accessibility needs.
  • Respectful and person-centred communication.
  • Confidential and appropriate handling of information.
  • Shared responsibility across academic and non-academic teams.
  • Practical and reasonable adjustments where appropriate.
  • Ongoing awareness, education, and continuous improvement.

Together, we can foster a university environment where all students and staff feel respected, supported, valued, and able to participate fully in learning, work, and university 

 

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