Frequently Asked Questions

Admission

• Applying to UBD

  • Do I need to apply on HECAS?
  • I am a Brunei citizen (Yellow IC). Will I get a government scholarship during my study in UBD?
  • I have just received my GCE A-Level results. How do I calculate my total A-Level points?
  • I have not met the entry requirements for admission to undergraduate programmes. What are my options then?
  • I have satisfied all the entry requirements, apart from the English requirement. What are my options then?
  • My O-Level / A-level / Advanced Diploma / HND results will only be released in July / August. Can I still apply?
  • What are the entry requirements?
  • What documents do I need to upload onto the application form?
  • What programmes does UBD offer?
  • When can I start applying and when is the closing date for applications?
  • Where can I get more information on the programmes?
  • Who can I contact with regards to admission matters?
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Academic Offices

• General Information on Student Central

  • Office's operating hours
  • What are the services/programmes offered?
  • Where is the location of your office?

• Examination & Registration Services

  • After Week 1, the request to add/drop module is still pending in GIS. What does that mean?
  • After Week 2, I do not like one of the modules I am registered for or I cannot cope with the module. Can I pay $50 to drop the module?
  • Do I attend lectures of a module even though my online ADD request is still pending?
  • Do I still attend lectures of a module even though my online DROP request is still pending?
  • How many modules do I need to register for in a semester?
  • I appealed to add/drop modules in Week 2 and the faculty has signed the forms. But the module registration in GIS is not updated. What can I do?
  • I have not registered for any modules online during Week 0. What do I do?
  • I have not registered to any modules during Week 0 and 1. Can I still register for modules?
  • I have submitted modules during Week 0. Am I confirmed to be registered to all the modules?
  • I submitted to add/drop modules in Week 1. How do I know if the request is accepted or rejected?
  • I will be doing Discovery Year (DY) for the coming semester and have made the necessary preparations with the faculty and Discovery Year Unit. Do I still need to register in GIS?
  • My CANVAS registration is not updated according to my module registration.
  • What if I have never registered to any modules even after Week 2?
  • What modules do I register for?
  • You will be considered to have withdrawn from the University and thus your candidature will no longer be active. For NEW students, you will be considered to have rejected the offer of admission.
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• Admission & Student Records Services

  • Do I need to apply on HECAS?
  • I am a Brunei citizen (Yellow IC). Will I get a government scholarship during my study in UBD?
  • I am interested in applying to UBD. How do I do so?
  • I have not met the entry requirements for admission to undergraduate programmes. What are my options then?
  • I have satisfied all the entry requirements, apart from the English requirement. What are my options then?
  • My O-Level / A-level / Advanced Diploma / HND results will only be released in July / August. Can I still apply?
  • What are the entry requirements?
  • What documents do I need to upload onto the application form?
  • What programmes does UBD offer?
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• Graduate Studies Services

  • Does UBD offer any scholarship?
  • How do I apply for graduate studies in UBD?
  • How do I apply for UBD scholarship?
  • How do I know if I'm eligible to apply for Post Graduate Studies in UBD?
  • I am an International student and have been awarded with one of the UBD Scholarship, however the amount might not be enough, can I be upgraded to a different scholarship during my studies?
  • I am an international student and my scholarship application was unsuccesful, can I get a part time job in Brunei to fund my studies?
  • I do not have an English certification as mentioned in the Entry Requirement, can I be exempted from submitting a certificate?
  • I have received an offer for a programme but I changed my mind and would like to enter a different programme, can I request to change my programme?
  • I have received an offer for August/January intake but I am unable to accept the offer for the time being, can I postpone to another semester/year?
  • I have submitted my application, when can I expect the results to be released?
  • Is there an age limit to the scholarship? how do I know if I am eligible?
  • My offer letter states that the funding mode is 'fee-paying', I am a local Bruneian student, do I get any scholarship from Brunei Government?
  • The online form mentioned that international students need to submit physical copies of the application and certificates, I can't afford to post them to Brunei, can I submit it later if I am accepted
  • When do the application for PhD/Master degree opens?
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• Discovery Year Unit Services

  • Is there any funding available if I plan to do my DY abroad?
  • Is there any minimum cGPA requirement to do your DY activity?
  • What is Discovery Year (DY)?
  • Where can I do my DY activity?

• International Student Unit Services

  • What service does International Student Unit provide?
  • When do we submit our request?
  • Where to submit our documents?

• Fees And Charges

  • FAQs coming soon

Centre For Lifelong Learning (C3L)

• General Information

  • Office's operating hours
  • What are the services/programmes offered?
  • What is Centre for Lifelong Learning?
  • Where is the location of your office?
  • Who and how can I contact the AR?
  • Who can I contact for further inquiries

• Core Services

  • Are there any requirements for International Student to apply for the course?
  • Can I apply if I don’t meet the minimum entry requirements for Master of Government?
  • Can I take more than 4 modules per semester?
  • Can I transfer credit for BSc degree programme?
  • Do I have exams for Master of Government at the end of the semester?
  • Do we need to have student card? If yes, how do we apply for it?
  • Do you accept international students?
  • Does C3L offer a Discovery Year Program?
  • Does UBD have safety guideline or response regarding to COVID-19?
  • How are the classes conducted? Will I need to attend classes in person?
  • How can I apply for a 14 Week Short Course?
  • How can I apply for the Master of Government Programme?
  • How can I apply for the Unibridge Programme?
  • How can I obtain a degree in BSc of Digital Economy?
  • How flexible is the 14 Week Courses and Master of Government programme?
  • How many modules do I need to take in a semester?
  • How much do the programmes cost?
  • I want to register, but didn’t apply during the application period. What should I do?
  • Is there any briefing for new students for C3L?
  • What do I obtain after completing a Short Course programme?
  • What equipment will I need to access online lecture videos and teaching materials?
  • What if I am not notified for the acceptance of my programme?
  • What is blended learning?
  • What is the language of instruction?
  • What is the maximum duration to complete the degree?
  • What programmes do you offer?
  • When are the notifications of the acceptance?
  • When do the programmes begin?
  • When is the deadline of payment for each semester?
  • Where can I find the latest update on modules to offer next semester?
  • Will I receive a timetable for my offline sessions?
  • Will there be interviews conducted upon applying for the programme?
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• Student Welfare

  • How do I register if my company will sponsor my fees?
  • Is there a study space or room available at C3L?
  • Is there accommodation or placement for international students?
  • What are the eligibility requirements for SkillsPlus funding?
  • What is the process after making payment for my 14 Week Course?

• General Feedback

  • Recommendations/complaints (UBD-related)

• Public Inquiries

  • UBD is a huge place. Is there a map that I can refer to help for my navigation?
  • What are the procedures I have to go through to acquire usage of venue in UBD?
  • What is CANVAS?
  • Where can I find more information about the UBD library and their resources?

Human Resources

• General Information

  • Office's operating hours
  • What are the services/programmes offered?
  • Where is the location of your office?
  • Who and how can I contact the AR/ PL/ DY coordinator
  • Who can I contact for further inquiries

• Core Services

  • How can I know the services offered by HR Office?

• Staff Welfare

  • How can I apply for the allowances?
  • How can I know benefits and privileges as a UBD academic/ administrative/technical staff?
  • How can I know if I am eligible for promotion?
  • How can I know what benefits am I entitled for training?
  • I am a new staff just about to report for duty, what do I need to do?
  • I am not renewing my contract and will leave after my contract ends. What do I need to do?
  • I have been invited to present a talk or deliver a talk or be part of teaching staff on a module in an event/ other university in Brunei. What do I need to do?
  • I need to open up an account but the authority at the bank requires some sort of proof that I am a staff of UBD. Can you help?
  • I would like to apply for bachelor program under LDP, what do I need to do?
  • I would like to apply for post-doctoral training for 1 year, what do I need to do?
  • I would like to do Master/PhD part-time in UBD on self-funding, do I still need approval from UBD to do so?
  • I would like to go on training overseas, what do I need to do?
  • I would like to present paper at a conference and apply for conference grant and leave. What do I need to do?
  • I would like to renew my contract for another term, how do I do that?
  • I would like to resign from my position but I would also like to clear off my leave before doing so. Is it possible?
  • I would like to resign, what should I do?
  • Instead of renewing, I would just like to extend my contract for another year. Is that possible?
  • What kind of allowances am I allowed to apply for?
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• Graduation / Convocation Matters

  • Can I change my rsvp after that?
  • How can I rsvp my attendance?
  • I missed the rsvp deadline. Can I still rsvp?
  • When can we receive our invitations?

• General Feedback

  • Recommendations/complaints

• Public Inquiries

  • How can I apply?
  • How can I know if there is any vacant position in UBD?
  • How will I know if I have been shortlisted?
  • We would like to advertise our training program to UBD. Who can we contact?
  • Will I receive any notification if I am unsuccessful in my application?

• Visiting Staff

  • How can I apply to be a visiting staff in UBD?

Office of Corporate Services (OCS)

• General Information

  • Office's operating hours
  • What are the services/programmes offered?
  • Where can I get updates/informations from OPEM main services?
  • Where is the location of your office?
  • Who can I contact for further inquiries

• Staff Welfare (Housing)

  • How do I apply for Government housing?
  • I am facing maintenance issue with my housing, what can I do to request for them to be fixed?
  • I have acquired grant for Skim Perumahan while I am still occupying UBD Government housing, what shall I do?
  • I have acquired my own personal housing, what is the procedure to vacate the UBD government housing?
  • When will I be able to start making payment for my Government housing
  • When will I be eligible to apply for Government housing?

• Facilities

  • How can I book facilities in UBD Sports complex?
  • What is the difference between E-help and WeHelpdesk?
  • What is/are the differences between Estate Office and Office of Corporate Services in terms of Teaching and Learning Facilities?

• General Feedback

  • Recommendations/complaints

• General Enquiries

  • I would like to lease my house for Government housing under UBD. what is the procedure?

Corporate Communications (CCO)

• General Information

  • Office's operating hours
  • What offices and faculties are operating in UBD?
  • Where is the location of your office CCO?
  • Who can I contact for further inquiries

• Core Services

  • Where can I get updates from CCO on UBD events?

• General Feedback

  • How can I give my recommendations/complaints on this office?

• Public Inquiries

  • FAQs coming soon

• Admission

  • Do you accept Duolingo English Proficiency Certificate?
  • Do you offer Scholarship?
  • How do I apply for a Postgraduate Programme?
  • How do I apply for an Undergraduate Programme?
  • I would like to follow-up on the status of my application. How do I do that?
  • My local courier cannot find your postcode. Is there an alternative postcode?
  • What are the programme fees?

• Facilities

  • I would like to book Chancellor Hall for my wedding. With whom can I speak to?

• Graduation / Convocation

  • FAQs coming soon

Tabung UBD Finance

• General Information

  • Office's operating hours
  • What are the services/programmes offered?
  • Where is the location of your office?
  • Who can I contact for further inquiries

• General Feedback

  • Recommendations/complaints
  • Who and how can I contact the AR/ PL/ DY coordinator

Office of Promotion and Events Management (OPEM)

• General Information

  • Office's operating hours
  • What are the services offered?
  • Where is the location of your office?
  • Who can I contact for further inquiries

• Events

  • When can start setting up for the event?
  • Who can I contact for events management?

• Facilities

  • How can I book facilities in UBD Chancellor Hall?
  • I would like to book Chancellor Hall for wedding. With whom can I speak to?
  • What are the facilities (venues) under OPEM?

• Public Inquiries

  • Do you have a PA system?
  • How many people can accommodate UBD Chancellor Hall?
  • How much does it cost to rent the facilities in UBD Chancellor Hall?
  • What are the procedures I have to go through to acquire usage of venue in UBD?

Student Affairs Section (SAS)

• General Information

  • Booking of Inspiring Hall and Student Centre
  • How can I get the forms for local pre-service Brunei Government Scholarship and In-Service (LDP) students?
  • Obtaining the forms for local pre-service Brunei Government Scholarship students and In-Service (LDP) students
  • Office's operating hours
  • What are the services offered?
  • Where is the location of your office?
  • Who can I contact for further inquiries